I decided on Craneboard for its lifetime of the home warranty, no maintenance, the look and the added R factor. I did my homework before seeking bids so I knew some facts and had an idea of the type of siding I wanted. I worked with Gary and Dan and they were professional and knowledgeable about this product.
They came in at a lower price than the other estimates I received. The support team is a JOKE their rude, unprofessional, unresponsive and unreliable.I love my new vinyl siding! I contacted this company for a price quote and was pleasantly surprised. This company is a scam they don’t have actual leads you pay per lead and expect that they are actually following up with customers. 10 days later no credit and on that lead says that due to unforeseen circumstances this lead can not be credited. I told the guy on the phone that I would call with the office phone and put it on speaker so he could hear for himself and his words oh that’s odd. The support team member said they verified the number and it worked and said unfortunately that is beyond their control. I called to report that lead to get a credit back to my account this lead keep in mind is Costly. For example I received one lead and the phone number was disconnected I tried calling three times even emailing the client and nothing.
On five occasions I’ve had to call the support line regarding leads. And expect to get quality leads like they say they offer. Service I did not receive and they stole the money.Īfter dealing with unprofessional support team from Networx as a pro you pay them for your leads. SUMMARY: I paid a deposit for 7 leads I never even scheduled with never met or spoke to! nothing wrong with that, but for us Construction company, it doesn’t work, specially because we got missleaded and miss guided to a service that does not work for us!! Leads have no description, they are 99% Repairs, or fake numbers or people don’t want the service, and when you try to report the leads for credit they will never credit them back to you!!! When you opened the account they persuade you to start off with thousands of dollars as deposit to tell you later one THIS IS NOT REFUNDABLE even if you don’t use it at all! LIKE US, they sent 7 leads, 2 of them I spoke to customers and the job type wasn’t what we signed up for, I reported them and they never credited the leads, the rest of 5 leads were sent WHEN I PAUSED THE ACCOUNT BECAUSE I WAS in Jewish holidays and I didn’t use the service or neither contact any of those leads!!! This happened in 5 days and they don’t want to credit non of my money back, Illegal way of doing business with contractors - SCAMĪs you can see all the good reviews come from “small” business owners, handyman etc.
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